Support
We usually reply within two working days.
Need a hand? Email support@msapele.com and tell us what's happening.
Common questions
I forgot my password.
On the sign-in screen, tap Forgot password? and follow the link we email you. Check your spam folder if it doesn't arrive.
I didn't get the verification email.
Open Profile and tap Send it again. Check your spam folder and mark it "not spam".
Does Neza connect to my bank?
No. You add accounts, transactions and debts yourself, so nothing is shared with your bank.
I'm not getting payment reminders.
Check that reminders are on in Subscriptions, and that notifications are allowed for Neza in iPhone Settings → Notifications.
How do I delete my account?
Profile → Delete account. Everything you've added is deleted for good. See our Privacy policy.
Struggling with debt?
Free, confidential help is available from MoneyHelper, StepChange and National Debtline.